FAQ
What are play personalities?
As a pet parent it became apparent very quickly that toys are often mass produced with profit in mind and not the pet. With two very different Bengal's under my tiny roof, I made it my mission to enrich their playtimes. This cost me hours and - quite possibly - thousands of pounds.
Every Tail was created to bridge that gap between trying to figure out what entices our furry (or scaly) babies by categorising their natural instincts into play personalities and handpicking toys that complement that play style.
How do I know my pet's play personality?
Take our quiz!
Head to the home page and you'll find it on the main menu. And we'd love to hear the results if you'd like to share them with us. Let us know on Instagram using #EveryTail
What kinds of pets does Every Tail cater to?
We just launched with our cat collection and our dog collection is coming next - in April!
The thought behind this was so we can give each animal our full attention when crafting play personalities and finding toys to complement those personalities. After dogs, we will be adding in Reptiles, Small Animals and Birds (our personal favourite).
How long will my order take to arrive?
We know the anticipation of waiting for a package - especially when it’s something you (and your pet) are excited about.
We partner with suppliers from around the world so we can offer collections that are thrilling, enriching, aesthetic and most importantly complement your pet's play style. Because of this, shipping times can vary from 3 days to a couple of weeks, depending on the product and your location.
But we understand that fast shipping matters, and as we grow, we’re making it a top priority!
How much is the delivery cost?
Delivery is £3.99 for orders under £50 and free on orders above £50.
Where do you ship to?
The UK & US, currently, We're a UK based company and it was a no brainer to begin at home but we have (very) recently expanded to the US.
Where do your toys come from?
We work with suppliers from all over the globe. Our priority is finding toys that enrich and enthral your pet in a way that complements their natural instincts and play personality. This has lead us on quests for toys (via the internet) all the way to the United States, the Czech Republic and China to our neighbours in France.
Do you update your collections?
Yep. We incessantly scour the internet in search of exciting toys, puzzles and pet furniture.
How can I get in touch with you?
- You can reach us through our contact page or drop us an email at hello@everytail.co.uk